Twig AI

Automate Tier 1 customer support with AI agents

Monthly Visits: 4.2K
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Twig AI

What is Twig AI?

Twig AI handles routine customer inquiries and support tasks 24/7 like a human agent. It fetches user data, answers questions, and creates knowledge base articles automatically. Reduces first response times by 35% while requiring zero IT support for deployment. Includes built-in analytics to monitor AI performance and customer experience metrics.

Key Features of Twig AI

  1. 1

    AI Agents

    Resolve customer issues autonomously like trained support staff

  2. 2

    Outlook Integration

    Embed AI directly into email workflows for seamless support

  3. 3

    Session Memory

    Remembers conversation context for faster follow-ups

  4. 4

    Action Automation

    Converts chat requests into API calls to execute tasks

  5. 5

    CX Analytics

    Track resolution rates and agent productivity metrics

Twig AI Tool Use Cases

  • ⚑
    Automate ticket triage & prioritization
  • πŸ“š
    Create knowledge base articles from interactions
  • πŸ“§
    Handle Outlook email support natively
  • πŸ’¬
    Answer common customer queries 24/7
  • πŸ“Š
    Monitor support team performance metrics

FAQs from Twig AI

What's the difference between chatbots and Twig AI?

Twig uses conversational AI with session memory and API integration, going beyond scripted responses to execute actions

How does Twig handle data security?

SOC 2 certified with enterprise-grade security measures

Can Twig be embedded in our existing apps?

Yes, AI agents can be integrated directly into SaaS platforms

Pros & Cons of Twig AI

Pros (4)

  • 24/7 automated support reduces response times
  • No-code implementation requires minimal IT resources
  • Native integration with Outlook and SaaS platforms
  • Detailed performance tracking for CX optimization

Cons (2)

  • Primarily focused on SaaS applications (limited omnichannel)
  • Customization may require initial setup assistance

Twig AI's Pricing Plans

Starter

monthly
$49

Features

  • 1000 support tickets/mo
  • Basic integrations
  • Email support

Pro

monthly
$149

Features

  • 5000 support tickets/mo
  • Outlook integration
  • Advanced analytics

Enterprise

monthly
Custom

Features

  • Unlimited tickets
  • Dedicated success manager
  • SOC 2 compliance
For the latest pricing info, pleaseΒ visit the official website

More Info About Twig AI

Who is using twig ai?

This tool is best for:

  1. Customer support teams
  2. CX leadership
  3. SaaS companies
  4. Technical support managers

Twig AI's Tags

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Integrate Twig AI With These Apps

Twig AI can be integrated with these apps and services:

  • Outlook
  • SaaS applications

Twig AI Social Media

Visit Twig AI on social media to stay updated with the latest news and features.

Website Analytics of Twig AI

Twig AI Website Traffic & SEO Analysis:

Recent data shows that Twig AI has 4.2K monthly visits (-48.0% decrease from the previous month), 41.0% bounce rate, and average 1.64 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 2 countries worldwide, led by United States contributing 89% of total traffic. SEO performance is shown by 5 tracked keywords, with "twig ai" being the top-performing keyword with 160 monthly searches. See below for more info.

Monthly Visits

4.2K

(-48.0%)

Pages per Visit

1.64

Bounce Rate

41.0%

Average Time on Site

34s

Traffic Trend(Apr 2025 - Oct 2025)

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Top Keywords

SEO KeywordVolumeCPC
twig ai
160-
twig
34.2K$1.50
twig.so finding
70-
zendesk pylong comparison
70-
support solutions with ai
20-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
49%
Search
30%
Social
13%
Referrals
6%
Paid Referrals
1%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 2 countries

Country NameTraffic Share
United States89%
India11%
Analytics data is estimated (from third-party analytics providers) and for reference only.

πŸš€ Twig AI Launch Badge

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