My AskAI is an AI-powered customer support agent that integrates directly into existing helpdesks like Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot. It automates over 75% of incoming support tickets by drafting responses, allowing human agents to focus on complex issues.
Key Features
- Auto-drafts replies within your helpdesk interface, reducing time to first response.
- Supports two response modes: fully automated or suggested drafts for human review.
- Self-learning engine improves accuracy over time by training on historic tickets.
- Multi-language support and live translation for global customer bases.
- No-code setup in under an hour with no developer involvement.
- Guidance and tagging features to streamline ticket categorization.
- Copilot mode provides internal notes and reply suggestions for agents.
- SOC 2 and GDPR compliant, with image reading and user data integration.
Use Cases
- Automate common support queries to deflect up to 75% of tickets.
- Reduce support costs at $0.10 per resolved ticket.
- Scale customer service without hiring additional staff.
- Deploy on existing helpdesks without disrupting workflows.
Who It’s For
- Customer support teams at B2B, B2C, e-commerce, SaaS, and marketplace companies.
- Helpdesk administrators looking to reduce ticket volume and improve efficiency.
- Businesses requiring multilingual support and secure AI agent integration.
Key Benefits
- Affordable pricing at $0.10 per ticket
- Quick setup in under an hour without developers
- Automates over 75% of support tickets
- Integrates with major helpdesks like Zendesk, Intercom, and HubSpot