Help.center
Reduce customer support tickets with AI-powered self-service
Target Audience
- Customer support teams
- E-commerce businesses
- Startups with limited support staff
Hashtags
Overview
Help.center uses AI to automatically answer customer questions through a smart knowledge base and chatbot, reducing repetitive support requests. It works 24/7, integrates with existing help desk platforms, and improves automatically as you add content - all available in a free forever plan.
Key Features
Automatic Learning
AI improves continuously as you update knowledge base content
Multilingual Support
Handles customer queries in any language automatically
24/7 Availability
Provides constant support without human agents
Email Integration
Seamless ticket management through shared inbox
Quick Setup
Import existing help articles in 1 click from major platforms
Use Cases
Automatically answer repetitive customer questions
Provide multilingual support without translators
Create SEO-friendly knowledge base articles
Manage support tickets through unified inbox
Offer 24/7 instant customer assistance
Pros & Cons
Pros
- No initial AI training required - learns from existing content
- Free forever plan with core functionality
- Automatic multilingual capabilities built-in
- Seamless integration with popular help desk platforms
Cons
- Demo version has accuracy limitations (100 page max)
- Requires existing content imports for best results
- Limited customization mentioned for chat widget
Pricing Plans
Free Plan
monthlyFeatures
- Unlimited articles & conversations
- Multilingual AI support
- Basic analytics
- Email ticket system
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can I import articles from Intercom or Zendesk?
Yes, you can import existing help articles from Intercom, Freshdesk, or Zendesk in under a minute
How to improve the answers given by AI?
Add more information to your knowledge base articles - the AI automatically improves as you update content
Integrations
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