Toolbit.ai
Toolbit.ai

Aide

Automate customer service workflows with AI-powered insights

Monthly Visits: 19.3K
API Available
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Aide

What is Aide?

Aide helps customer support teams understand and improve their service through AI analysis of every interaction. It automatically categorizes customer queries, identifies pain points, and suggests automations to reduce repetitive work. Agents get AI-generated responses and workflows, while managers gain trend data to optimize operations.

Key Features of Aide

  1. 1

    Conversation Analysis

    Automatically categorizes customer queries into actionable topics

  2. 2

    Conditional Automation

    Builds workflows triggered by customer data for precise routing

  3. 3

    AI Response Generation

    Suggests answers using historical tickets and knowledge base

  4. 4

    Smart Tagging

    Auto-tags tickets for instant SOP access and reporting

  5. 5

    Bot Training

    Creates support bots using existing knowledge materials

Aide AI Tool Use Cases

  • 🤖
    Handle common customer inquiries instantly
  • 📊
    Analyze customer feedback trends
  • 📨
    Auto-route complex tickets to specialists
  • 🔄
    Reduce repetitive agent tasks with macros
  • 🤝
    Maintain consistent support quality

FAQs from Aide

How does Aide handle complex customer issues?

Automatically escalates to human agents when conversations become too complex

Can Aide work with our existing knowledge base?

Yes, bots can be trained using past tickets and existing help articles

How does the AI suggest responses?

Analyzes previous similar tickets and help articles to generate recommendations

Pros & Cons of Aide

Pros (4)

  • Reduces repetitive work through smart automation
  • Provides data-driven insights for service improvement
  • Integrates with existing systems via API
  • Maintains consistency across support teams

Cons (3)

  • Requires historical data for optimal automation suggestions
  • May need technical setup for API integrations
  • Bot training requires initial knowledge base setup

More Info About Aide

Who is using aide?

This tool is best for:

  1. Customer support teams
  2. Product managers
  3. CX optimization specialists

Aide's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Website Analytics of Aide

Aide Website Traffic & SEO Analysis:

Recent data shows that Aide has 19.3K monthly visits (455.9% increase from the previous month), 28.0% bounce rate, and average 8.00 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 89% of total traffic. SEO performance is shown by 5 tracked keywords, with "aide" being the top-performing keyword with 27.4K monthly searches. See below for more info.

Monthly Visits

19.3K

(+455.9%)

Pages per Visit

8.00

Bounce Rate

28.0%

Average Time on Site

8m 26s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
aide
27.4K$1.61
aide ai support automation
260-
aide support inc
180-
aide ai
390$0.23
aide support
10-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
57%
Search
26%
Social
9%
Referrals
7%
Paid Referrals
1%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States89%
United Kingdom4%
India4%
Canada2%
Pakistan1%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Aide Launch Badge

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How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

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