Automate customer support resolutions with AI-powered assistance
Cohere helps customer service teams resolve support tickets faster using AI that understands natural language. It automatically provides personalized answers across channels by analyzing your existing help articles and past conversations. The platform also identifies customer trends and content gaps to help teams continuously improve their support resources.
Provides personalized solutions using natural language understanding
Automatically improves responses using past resolved tickets
Performs resolution steps directly for users when needed
Identifies common issues and knowledge gaps automatically
Companies like Rippling went live in days using existing support resources
Starts working with your help center link and past tickets automatically
Enterprise-grade security measures compliant with industry standards
This tool is best for:
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Recent data shows that Cohere has 9.8K monthly visits (-5.4% decrease from the previous month), 39.0% bounce rate, and average 1.34 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 56% of total traffic. SEO performance is shown by 5 tracked keywords, with "cohere customer story" being the top-performing keyword with 70 monthly searches. See below for more info.
Monthly Visits
9.8K
Pages per Visit
1.34
Bounce Rate
39.0%
Average Time on Site
3s
| SEO Keyword | Volume | CPC |
|---|---|---|
| cohere customer story | 70 | - |
| cohere | 122.0K | $3.17 |
| cohere ai | 13.9K | $3.29 |
| cohere careers | 4.9K | $1.79 |
| cohere labs | 1.6K | - |
| Source | Traffic Share |
|---|---|
| Direct | 48% |
| Search | 35% |
| Social | 7% |
| Referrals | 8% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 56% |
 | 21% |
 | 7% |
 | 6% |
 | 6% |
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