folk is a customer relationship management (CRM) platform designed to help teams manage contacts, deals, and pipelines in a unified workspace. It leverages AI assistants to automate repetitive tasks such as follow-ups, conversation recaps, research, and email workflows, allowing users to focus on building relationships.
Key Features
- AI Assistants: Four specialized assistants (Follow-up, Recap, Research, Workflow) that scan conversations, summarize interactions, enrich contact data, and automate personalized email sequences.
- folkX Extension: A Chrome extension to capture and enrich leads directly from LinkedIn and other platforms.
- 1-click Enrichment: Automatically finds emails, phone numbers, and identifies strongest connections for each lead.
- Messages & Sequences: Create bulk email campaigns with AI-generated personalization and schedule multi-step sequences.
- Pipeline Management: Visualize sales cycles with customizable stages, roles, and permissions.
- Dashboards: Analyze sales funnel performance and get business insights.
- Integrations: Connect with LinkedIn, Gmail, Outlook, WhatsApp, Google Calendar, X (Twitter), Zapier, Feedly, Lastpass, Podio, and thousands of other tools via Zapier. Also offers a public API.
Use Cases
- Social selling on LinkedIn and other platforms.
- Automating follow-up and outreach for sales teams.
- Managing partner relationships and agency client pipelines.
- Capturing and organizing contacts from events, web forms, and email.
Who It’s For
- Sales teams looking to streamline prospecting and deal management.
- Agencies managing multiple client relationships.
- Startups seeking a flexible CRM that grows with them.
- Partnership teams tracking collaborations and co-marketing efforts.
folk is SOC 2 Type I certified, GDPR compliant, and Google Security certified, ensuring data safety.
Key Benefits
- AI assistants automate busywork like follow-ups and research
- Deep integrations with LinkedIn, Gmail, Outlook, and thousands of tools
- One-click contact enrichment for emails and phone numbers
- Collaborative pipelines and dashboards for team selling
