folk

folk is a customer relationship management (CRM) platform designed to help teams manage contacts, deals, and pipelines in a unified workspace. It leverages AI assistants to automate repetitive tasks such as follow-ups, conversation recaps, research, and email workflows, allowing users to focus on building relationships.

Key Features

• AI Assistants: Four specialized assistants (Follow-up, Recap, Research, Workflow) that scan conversations, summarize interactions, enrich contact data, and automate personalized email sequences.
• folkX Extension: A Chrome extension to capture and enrich leads directly from LinkedIn and other platforms.
• 1-click Enrichment: Automatically finds emails, phone numbers, and identifies strongest connections for each lead.
• Messages & Sequences: Create bulk email campaigns with AI-generated personalization and schedule multi-step sequences.
• Pipeline Management: Visualize sales cycles with customizable stages, roles, and permissions.
• Dashboards: Analyze sales funnel performance and get business insights.
• Integrations: Connect with LinkedIn, Gmail, Outlook, WhatsApp, Google Calendar, X (Twitter), Zapier, Feedly, Lastpass, Podio, and thousands of other tools via Zapier. Also offers a public API.

Use Cases

• Social selling on LinkedIn and other platforms.
• Automating follow-up and outreach for sales teams.
• Managing partner relationships and agency client pipelines.
• Capturing and organizing contacts from events, web forms, and email.

Who It’s For

• Sales teams looking to streamline prospecting and deal management.
• Agencies managing multiple client relationships.
• Startups seeking a flexible CRM that grows with them.
• Partnership teams tracking collaborations and co-marketing efforts.

folk is SOC 2 Type I certified, GDPR compliant, and Google Security certified, ensuring data safety.

Key Benefits

• AI assistants automate busywork like follow-ups and research
• Deep integrations with LinkedIn, Gmail, Outlook, and thousands of tools
• One-click contact enrichment for emails and phone numbers
• Collaborative pipelines and dashboards for team selling