InnossistAI
Automate customer support with AI-powered chatbots
Target Audience
- E-commerce support teams
- Small business owners
- Customer service managers
- Web-based SaaS companies
Hashtags
Overview
InnossistAI provides instant customer service through AI chatbots that learn from your website content. The system handles routine queries 24/7 while seamlessly transferring complex issues to human agents. It combines automated responses with live call capabilities to maintain personalized customer experiences.
Key Features
AI Replies
Automatically answer customer questions using website-trained AI
Instant Setup
Get started by simply scanning your website URL
Agent Transfer
Escalate complex chats to human support teams
Voice Calls
Handle intricate issues through audio conversations
Call Summaries
Get automated recaps after voice interactions
Use Cases
Provide 24/7 automated customer support
Handle complex queries via voice calls
Train chatbots on website content
Assist live agents with call summaries
Pros & Cons
Pros
- 24/7 automated customer service
- No-code website-based training
- Smooth human-agent handoff system
- Voice call capability for complex issues
Cons
- Limited details on multilingual support
Frequently Asked Questions
How does the chatbot learn about my business?
The AI scans your website content through a provided URL to generate relevant responses
Can humans take over conversations?
Yes, chats can be transferred to live agents when needed
Does it support voice interactions?
Yes, agents can handle complex queries through audio calls
Reviews for InnossistAI
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