Transform contact center operations with AI-powered customer intelligence and automation
Level AI provides advanced AI solutions for contact centers to analyze customer interactions and improve service quality. It automates quality assurance, offers real-time agent assistance, and uncovers actionable customer insights. The platform helps businesses boost customer satisfaction while optimizing contact center performance.
Automatically evaluates 100% of customer interactions against custom standards
Provides live guidance to improve customer interactions during calls
Analyzes voice/text interactions to identify trends and pain points
AI-powered insights for customer service teams during interactions
Captures full visibility into agent workflows and customer interactions
The process of collecting and analyzing customer data to improve business decisions, marketing, and service quality through actionable insights
Analyzes customer interactions across voice calls, chats, and emails to identify patterns and improvement opportunities
Includes real-time AI assistance, automatic performance scoring, post-call disposition, and pain point identification
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Recent data shows that Level AI has 61.3K monthly visits (55.1% increase from the previous month), 35.0% bounce rate, and average 3.49 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 65% of total traffic. SEO performance is shown by 5 tracked keywords, with "level ai" being the top-performing keyword with 6.3K monthly searches. See below for more info.
Monthly Visits
61.3K
Pages per Visit
3.49
Bounce Rate
35.0%
Average Time on Site
1m 27s
| SEO Keyword | Volume | CPC |
|---|---|---|
| level ai | 6.3K | $5.12 |
| qualtrics | 202.6K | $4.69 |
| cresta | 25.0K | $2.83 |
| levelai | 740 | $7.63 |
| level ai mountain view ca | 480 | - |
| Source | Traffic Share |
|---|---|
| Direct | 48% |
| Search | 41% |
| Social | 2% |
| Referrals | 8% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 65% |
 | 10% |
 | 5% |
 | 3% |
 | 2% |
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