Transform customer interactions into business growth through AI-powered insights
Cresta helps large contact centers improve customer service and sales outcomes using AI that analyzes conversations between agents and customers. It provides real-time guidance to agents, automates routine tasks, and identifies trends to optimize operations. The platform is designed for enterprise-scale teams looking to reduce costs while maintaining quality.
Analyzes customer interactions to identify trends and coaching opportunities
Provides real-time guidance during customer conversations
Automates routine inquiries to reduce handle time
Improves agent performance with instant feedback
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Recent data shows that Cresta has 68.8K monthly visits (37.4% increase from the previous month), 43.0% bounce rate, and average 5.09 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 45% of total traffic. SEO performance is shown by 5 tracked keywords, with "cresta" being the top-performing keyword with 25.0K monthly searches. See below for more info.
Monthly Visits
68.8K
Pages per Visit
5.09
Bounce Rate
43.0%
Average Time on Site
4m 58s
| SEO Keyword | Volume | CPC |
|---|---|---|
| cresta | 25.0K | $2.83 |
| cresta ai | 3.3K | $7.94 |
| cresta intelligence | 310 | - |
| cresta careers | 520 | $1.59 |
| cognigy | 36.1K | $9.73 |
| Source | Traffic Share |
|---|---|
| Direct | 49% |
| Search | 42% |
| Social | 2% |
| Referrals | 6% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 45% |
 | 31% |
 | 7% |
 | 4% |
 | 3% |
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