Automate customer and employee service interactions with conversational AI
Amelia uses AI agents to handle repetitive service tasks through natural conversations. It helps businesses quickly answer questions, resolve issues, and automate processes across customer support and internal teams. The platform combines different AI approaches to deliver accurate responses while reducing wait times and operational costs.
Combine deterministic rules and generative AI for accurate responses
Execute tasks and workflows during conversations
Handle complex, multi-stage processes independently
Orchestrate different AI agents for complete solutions
Manage billions of annual conversations reliably
Amelia provides three types: Answer Agents for information retrieval, Action Agents for task execution, and Autonomous Agents for complex multi-stage processes.
The platform achieves over 90% first-contact resolution rate with average response times under 1 minute.
Key verticals include banking, healthcare, insurance, telecommunications, and travel industries.
This tool is best for:
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Recent data shows that Amelia has 50.7K monthly visits (9.4% increase from the previous month), 38.0% bounce rate, and average 1.74 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 13% of total traffic. SEO performance is shown by 5 tracked keywords, with "amelia" being the top-performing keyword with 70.2K monthly searches. See below for more info.
Monthly Visits
50.7K
Pages per Visit
1.74
Bounce Rate
38.0%
Average Time on Site
17s
| SEO Keyword | Volume | CPC |
|---|---|---|
| amelia | 70.2K | $1.09 |
| amelia ai | 2.9K | $5.95 |
| ipsoft | 920 | - |
| amelia ia | 240 | - |
| amelia robot | 160 | - |
| Source | Traffic Share |
|---|---|
| Direct | 37% |
| Search | 49% |
| Social | 4% |
| Referrals | 9% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 13% |
 | 6% |
 | 5% |
 | 5% |
 | 5% |
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