Aisera

Aisera is an enterprise Agentic AI platform that provides AI agents and assistants purpose-built to automate workflows and deliver business value across departments. The platform enables organizations to deploy AI-powered self-service, automate IT and HR support, streamline customer service, and handle complex domain-specific tasks in industries like banking, healthcare, and retail.

Key Capabilities

• AI Agent Orchestration: Coordinate multiple AI agents to resolve complex requests.
• Conversational AI: Natural language understanding for employee and customer interactions.
• Workflow Automation: Hyperflows and AI Workflow Builder to automate repetitive processes.
• Knowledge Serving: Secure, permission-aware information retrieval.
• TRAPS Framework: Trusted, Responsible, Auditable, Private, and Secure architecture.

Domain & Industry Solutions

Aisera offers tailored solutions for IT (service desk, ITOps, ITSM), HR, Finance, Customer Service, Procurement, Legal, and industries such as Financial Services, Healthcare, Telecom, Retail, Government, and more.

Proven Impact

Trusted by leading enterprises, Aisera demonstrates 90% ticket deflection and significant agent productivity gains, delivering fastest time to business value.

Key Benefits

• Purpose-built AI agents and assistants for enterprise business value
• Proven 90% ticket deflection rates
• Comprehensive security and compliance with TRAPS framework
• Wide range of domain and industry solutions