Markopolo AI is an agent-led customer engagement platform designed for ecommerce, retail, and D2C businesses. It uses AI agents to recover lost sales by running hyper-personalized campaigns targeting shoppers who leave without buying.
The platform includes a built-in composable CDP called MarkTag that enables real-time personalization and omnichannel journeys. Key capabilities include real-time behavioral analysis to infer user intent, price sensitivity, and category affinity; unified customer profiles that preserve contextual data across channels; and a predictive engine that uses AI and ML to score users for likelihood to convert, churn, or respond to offers.
Key Features
- Composable CDP (MarkTag): Enables real-time personalization and omnichannel journeys.
- Real-time behavioral analysis: Tracks user actions and infers intent, price sensitivity, and category affinity.
- Unified customer profiles: Consistent treatment of customers across channels with contextual data.
- Reporting & attribution: Dashboards track conversion rate, AOV, engagement, email/SMS CTR, and attributed revenue.
- Smart product recommendations: Dynamically recommends the right product to the right customer through the right channel.
- Predictive engine: Uses AI & ML to identify users by predicted behavior and score for conversion, churn, or offer response.
- Dynamic content with GenAI: Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
- Cross-channel context-awareness: Monitors every customer interaction across channels and launches campaigns accordingly.
Key Benefits
- AI agents automate personalized campaigns to recover lost sales
- Built-in composable CDP (MarkTag) for real-time personalization
- Unified customer profiles across channels
- Predictive engine for conversion and churn scoring
