Zigpoll

Zigpoll is a contextual micro-survey tool built for eCommerce. It allows businesses to create small, interactive surveys that appear on their website at targeted moments. The tool integrates directly with Shopify, triggers surveys based on purchase events, and connects responses to actual customer data, enabling businesses to tie feedback to order value, customer segments, and lifetime value. Zigpoll features a 50% average response rate, AI-powered analysis that surfaces actionable insights in real-time, and the ability to ask questions in plain English via an AI assistant. It offers 10+ question types, branching logic, and the option to offer discounts or incentives. Surveys can be delivered via email, SMS, or on-site popups, and can be targeted by behavior, purchase history, or customer segment. Zigpoll also includes a synthetic market research feature that uses AI respondents to generate survey completions quickly.

Key Features

• High Response Rates: 50% average response rate, 10x the industry standard.
• AI-Powered Insights: AI analyzes responses automatically and an AI assistant answers questions in plain English.
• Flexible Targeting: Trigger surveys based on Shopify events, Klaviyo flows, or custom rules.
• Multiple Delivery Channels: Email, SMS, and on-site popups.
• Synthetic Market Research: Create AI audiences and get hundreds of completions in minutes.
• Quick Setup: Go live in 5 minutes with a Shopify app or embed code.
• Customizable: Change colors, control where and when surveys show up, and manage frequency.
• Multi-Language Support: Surveys available in 94+ languages.

Who It’s For

Zigpoll is designed for eCommerce businesses of all sizes, from small brands to large enterprises. It is used by companies like Hallmark, Steve Madden, Crocs, and Lululemon.