UserCall
Conduct automated voice interviews to uncover deep customer insights at scale
Target Audience
- Product Managers
- UX Researchers
- Marketing Teams
- Startup Founders
Hashtags
Overview
UserCall replaces traditional surveys with AI-powered voice interviews that ask smart follow-up questions to reveal true customer needs. It automates interview scheduling, runs conversations in 32+ languages, and delivers summarized insights—saving teams hundreds of hours in manual research. Perfect for product teams who want real user feedback without the logistics headache.
Key Features
AI Interviewers
Asks contextual follow-ups to uncover hidden user needs
Multilingual Support
Conduct interviews in 32+ languages without translators
Branded Links
Share custom interview links that match your branding
Auto-Summaries
Get conversation highlights and actionable insights
Async Interviews
Users participate on their own schedule, no scheduling
Use Cases
Validate new product features
Conduct global market research
Improve NPS/CSAT scores
Identify customer segments
Screen interview candidates
Pros & Cons
Pros
- Handles interview logistics automatically
- Captures emotional nuance better than surveys
- Scales to hundreds of simultaneous interviews
- Eliminates language barriers in global research
Cons
- Call time limits (5-12 mins based on plan)
- No live interaction with participants
Pricing Plans
Lite
monthlyFeatures
- 12 call recordings/month
- 9-minute max interviews
- 2 interview links
- Customizable questions
Core
monthlyFeatures
- 25 call recordings/month
- 12-minute interviews
- 5 interview links
- Outbound phone calling
Suite
monthlyFeatures
- Custom call volumes
- Enterprise integrations
- Dedicated support
- Custom LLM models
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
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