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Insight7

freemium

Conversational Intelligence & Tools for Customer teams

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Insight7 is a conversation intelligence platform that helps customer-facing teams analyze, coach, and automate their conversations at scale. It provides tools for sales, customer service, and learning & development to improve performance, ensure compliance, and surface revenue opportunities.

Key Features

  • Call Analytics & QA – Automatically score every call and identify winning behaviors or compliance gaps.
  • Revenue Intelligence – Surface buying signals and conversion patterns across all sales conversations.
  • AI Coaching & Training – Give reps personalized feedback and practice scenarios without manual review.
  • Live Assist – Real-time guidance that detects customer sentiment and suggests next-best actions.
  • AI Voice & Chat Agents – Deploy AI agents to handle routine inquiries across channels 24/7.
  • Multi-Channel Support – Unified platform for voice, SMS, and chat.

Who It’s For

  • Sales teams looking to replicate top performer behavior and close more deals.
  • Customer service teams needing automated QA and compliance monitoring.
  • Learning & development professionals who want to scale coaching with real conversation data.

Security & Compliance

  • SOC 2 Type II certified, HIPAA compliant, GDPR ready.
  • 256-bit AES and SSL/TLS encryption, PII/PHI redaction.
  • No AI training on customer data.

Key Benefits

  • Fast and accurate call analysis
  • Saves hundreds of hours per week
  • Evaluates over 6,000 calls monthly
  • SOC 2 Type II, HIPAA, and GDPR compliant
tags
AgentsSales CoachingCall AnalyticsQuality Assurance
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