Insight7
Analyze customer conversations to uncover pain points and trends
Target Audience
- Market Researchers
- Product Managers
- Customer Experience Teams
- Consultants
Hashtags
Overview
Insight7 helps teams quickly make sense of customer interviews, support calls, and surveys by automatically finding key patterns in conversations. It turns hours of audio/video into organized themes, quotes, and visual reports that anyone can understand - no data science degree required.
Key Features
Bulk Transcription
Convert audio/video to text in 60+ languages automatically
Theme Extraction
Identify recurring pain points and customer desires instantly
Visual Reports
Create journey maps and charts with one click
Call Evaluation
Score sales/service calls for quality and compliance
Instant Q&A
Ask questions directly about your interview data
Use Cases
Analyze customer feedback trends
Identify product improvement opportunities
Evaluate sales team performance
Monitor compliance in service calls
Discover employee experience insights
Pros & Cons
Pros
- Processes hours of recordings in minutes
- Supports 60+ languages for global teams
- No coding required for visualization
- Enterprise-grade security controls
Cons
- Steep learning curve for advanced features
- Limited direct integrations mentioned
- Pricing unclear for large enterprises
Pricing Plans
Starter
monthlyFeatures
- 5 hours transcription/month
- Basic theme detection
- Standard reports
Professional
monthlyFeatures
- 15 hours transcription/month
- Advanced analytics
- Custom branding
Enterprise
yearlyFeatures
- Unlimited transcription
- Dedicated support
- SSO & API access
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What file types does Insight7 support?
Processes audio, video, and text files including MP3, WAV, MP4, and DOCX formats
How secure is my data?
Uses enterprise-grade security with encryption and access controls
How is this different from ChatGPT?
Specializes in conversation analysis with industry-specific templates instead of general chat
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