myReach
Centralize company knowledge and automate customer interactions with AI
Target Audience
- Sales teams needing lead qualification
- Customer support departments
- Knowledge management professionals
- Mid-size to enterprise businesses
Overview
myReach offers two core AI solutions for businesses: myKnowledge organizes company information with smart search, while myGenie handles customer interactions through AI chatbots. These tools help teams find critical data faster, reduce support costs by 75%, and turn website visitors into qualified leads through natural conversations. The platform is particularly valuable for companies needing to manage large information repositories while maintaining strong customer engagement.
Key Features
Semantic Search
Find company documents instantly with AI-powered contextual understanding
AI Chatbots
Deploy customer-facing agents trained on your business knowledge
Browser Extensions
Save web content directly to knowledge base from Chrome/Firefox
ISO Certified Security
Enterprise-grade data protection for sensitive business information
Lead Generation
Convert website visitors into sales opportunities through AI conversations
Use Cases
Automate 24/7 customer support
Generate qualified sales leads
Manage internal company knowledge
Engage website visitors instantly
Organize scattered company information
Pros & Cons
Pros
- AI understands context rather than just keywords
- Reduces repetitive customer service tasks
- Enterprise-grade security certification (ISO 27001)
- Direct browser integration for knowledge capture
Cons
- Pricing details require direct consultation
Frequently Asked Questions
How does myReach ensure data security?
The platform is ISO/IEC 27001:2022 certified for information security management.
What's the difference between myKnowledge and myGenie?
myKnowledge focuses on internal knowledge organization while myGenie handles external customer interactions.
Can the AI chatbot work on our website?
Yes, myGenie can be deployed as customer-facing chatbots for lead generation and support.
Integrations
Reviews for myReach
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