SearchUnify is an enterprise agentic platform for customer support. It offers a suite of products including Agent Helper, AI Agents (such as AI Agent Partner, AI Case Quality Auditor, AI Classification Agent, AI Competency Agent, AI Escalation Manager, AI Knowledge Agent, AI Support Agent, AI SupportPlus Agent), Cognitive Search, Knowbler, SearchUnifyGPT, and Virtual Assistant. The platform provides capabilities in agentic AI, analytics, agentic RAG, integrations, model context protocols (MCP), and security & guardrails. It serves industries like BFSI, insurance, and banking. SearchUnify has been recognized as a Champion in SoftwareReviews' Data Quadrant 2026 Report for Enterprise Search and its Knowbler product won a Gold Globee Award for AI-Powered Knowledge Management Excellence.
Key Benefits
- Ranked #1 Choice for Enterprise Search in SoftwareReviews Data Quadrant 2026
- Gold Globee Award for AI-Powered Knowledge Management Excellence
- Offers a comprehensive suite of AI agents for support