Ping Parrot
Automate customer support with multilingual AI chatbots
Target Audience
- Customer support teams
- Small business owners
- Multilingual companies
- Non-technical website operators
Hashtags
Overview
Ping Parrot helps businesses create AI chatbots that answer customer questions using their website content or custom FAQs. It works in 80+ languages and lets you customize the chat interface to match your brand. You get conversation analytics and can take over chats personally when needed.
Key Features
Multilingual Support
Answers questions in 80+ languages regardless of training language
FAQ Training
Teach chatbot directly through Q&A pairs without needing a website
Brand Customization
Match chat widget colors, avatar, and welcome messages to your brand
Conversation Analytics
Track visitor locations, devices, and chat histories
Human Handover
Take over conversations personally when needed
Use Cases
Answer website FAQs automatically
Provide 24/7 multilingual support
Collect customer insight analytics
Assist human support agents
Train chatbot without technical skills
Pros & Cons
Pros
- Supports non-technical users with FAQ-based training
- Works with multilingual websites out of the box
- Free plan available for basic needs
- Real human takeover capability
Cons
- No automatic retraining after website updates
- Limited API access (coming soon)
- Free plan has strict conversation limits
Pricing Plans
Free
monthlyFeatures
- Basic chatbot creation
- Limited training data
- 500 monthly conversations
Pro
monthlyFeatures
- Increased conversation limits
- Priority support
- Advanced analytics
Enterprise
monthlyFeatures
- Custom integrations
- Dedicated support
- Tailored limits
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can I use Ping Parrot without a website?
Yes, you can train the chatbot using only custom FAQs without needing a website.
How do language capabilities work?
Train in any language - chatbot answers in 80+ languages automatically.
Can I see chat histories?
All conversations are stored with visitor analytics like location and device.
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