Kotae
Automate customer service with AI chatbots trained on your business content
Target Audience
- Small business owners
- Customer support teams
- Multilingual businesses
Overview
Kotae helps small businesses handle customer inquiries automatically using AI. It learns from your website content and FAQs to provide instant, accurate responses 24/7. Setup takes 5 minutes without coding, and you maintain full control over branding and response customization.
Key Features
Multilingual support
Answers customer questions in 80+ languages
No-code setup
Get operational in 5 minutes without technical skills
Brand customization
Match chatbot appearance to your company's branding
Data-driven responses
Uses your website content and FAQs for accurate answers
24/7 availability
Always-on support with continuous learning from interactions
Use Cases
Answer routine customer questions
Manage website visitor inquiries
Analyze customer interaction patterns
Provide 24/7 multilingual support
Serve global customers locally
Pros & Cons
Pros
- Reduces repetitive customer service tasks by 80%
- Supports global customers with multilingual capabilities
- Quick setup with no technical expertise required
- Maintains brand consistency through customization
Cons
- Primarily optimized for small businesses (may lack enterprise features)
- Effectiveness depends on quality of provided training data
Frequently Asked Questions
How does Kotae handle different languages?
Supports 80+ languages using ChatGPT technology, with specialized onboarding in English, Japanese and Vietnamese
Can I customize the chatbot's appearance?
Yes, you can add your logo, brand colors, and custom welcome message
How long does setup take?
Most businesses get operational in 5 minutes through website scraping and FAQ upload
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