Samespace is a full-stack customer experience (CX) platform that combines intelligent automation with human expertise to power high-performance customer experiences across every channel. It offers AI agents (Origon AI) that execute complex workflows and connect to CRMs, databases, and enterprise systems while retaining complete customer history and intent. The no-code Workflow Studio lets users design and launch sophisticated customer journeys without writing code. Insights provides real-time analytics, live agent monitoring, and AI-powered analytics. The platform integrates with major systems like Salesforce, ServiceNow, HubSpot, Zendesk, Pipedrive, and messaging channels including WhatsApp, Messenger, Viber, Telegram, and Line. Additional capabilities include developer tools (serverless functions and open APIs), built-in telephony with local numbers in 100+ countries, and private deployment options (on-premises or cloud).
Key Benefits
- AI-powered automation for complex workflows
- No-code workflow builder for easy customization
- Real-time analytics and live agent monitoring
- Extensive integrations with popular CRM and messaging platforms