Scribo

Scribo is an AI-powered receptionist designed for dental practices and other service businesses. It responds instantly to missed calls via SMS or WhatsApp, triaging enquiries, checking the calendar, and booking appointments automatically. The tool aims to recover revenue lost when calls go unanswered, which the site claims costs the average dental practice up to £120,000 annually.

How It Works

When a patient calls and the practice is busy, Scribo sends a branded message to the caller. The AI asks qualifying questions (emergency, routine, cosmetic, etc.), checks real-time diary availability, and books the appointment without manual entry. Complex situations can be escalated to human staff with full conversation history.

Key Features

• 24/7 AI Receptionist: Responds via SMS or WhatsApp with practice branding.
• Automatic Calendar Booking: Syncs with the practice's scheduling system to prevent double bookings.
• Smart Human Handoff: Escalates complex cases to the team.
• Automatic Reminders: Sends confirmation and reminder texts to reduce no-shows.
• Custom Email Handler: Replies to new patient emails and books appointments.
• Admin Dashboard: Customise protocol, price list, FAQ, working hours, and integrations without coding.

Who It’s For

Primarily dental practices, but the site states it can be configured for any service business such as HVAC, plumbing, med spas, salons, physiotherapy, and opticians.