Second Nature is an AI-powered sales training platform that enables customer-facing teams to practice conversations through life-like role plays. It uses conversational AI to simulate realistic sales calls, allowing reps to practice discovery calls, cold calling, objection handling, and more. The platform provides immediate scoring and feedback to help improve skills. It supports loading training content from various sources such as websites, videos, PPTs, and sales decks. A library of templates for different industries and use cases is available, along with customizable avatars. Second Nature is used by companies like Oracle NetSuite and GoHealth, reporting reductions in onboarding time and improvements in proficiency attainment and customer satisfaction.
Key Benefits
- Life-like AI role plays for realistic practice
- Customizable scenarios and templates
- Immediate scoring and feedback
- Reduces onboarding time by 46%