Superflows is a platform that enables product teams to add an AI assistant to their SaaS product without requiring an in-house AI team. It connects to a product's existing APIs and documentation to provide users with an AI chat interface capable of answering complex analytics queries, taking actions on behalf of users, and offering documentation-based guidance. The platform aims to improve user engagement and retention while reducing the need for building custom dashboards. It offers configuration and testing tools, including a playground, and integrates via a single code snippet. Superflows is built for product teams at SaaS companies and provides a proof of concept building service.
Key Features
- Analytics: Answers user queries by calling product APIs and crunching numbers.
- Actions: Prepares and confirms actions on behalf of users.
- Documentation: Provides users with access to a product expert for guidance.
- Configuration and Testing: Upload OpenAPI spec and docs, configure authentication, and test in the playground.
- Integration: Add one line of code to the frontend to go live.
- Analysis: View user interactions and collect feedback on answers.