Tettra is an AI-powered knowledge base platform designed to help teams capture, organize, and instantly retrieve information. It allows users to create internal documentation with a simple editor or import existing content from Google Docs, Notion, and other sources. The AI bot, Kai, integrates with Slack to answer repetitive questions directly in channels and DMs by searching the knowledge base. If an answer isn't found, Kai can route the question to the appropriate person. Tettra also includes knowledge management automation to keep content accurate and up-to-date through regular verification, suggestion approvals, and gap identification.
Key Features
- Internal Knowledge Base: Create and import documentation in a centralized wiki.
- AI-Powered Q&A: Instant answers in Slack and Tettra using AI trained on the team's content.
- Knowledge Management Automation: Automates content verification, approval, and gap detection.
Use Cases
- Customer Support Teams: Provide fast, consistent answers to customer queries.
- Growing Companies: Onboard new hires and reduce repetitive questions.
- Agencies: Deliver consistent client service.
- HR & Operations: Centralize policies and procedures.
Key Benefits
- Reduces repetitive questions in Slack
- AI-powered instant answers from knowledge base
- Simple editor and easy import from Google Docs, Notion
- Automates content verification and gap detection