BeeHelp
Automate customer support with AI-powered instant responses
Target Audience
- Freelancers & small business owners
- Customer support teams
- Government/public service agencies
- E-commerce operators
Hashtags
Overview
BeeHelp is an AI assistant that handles customer inquiries automatically using your predefined FAQs and ChatGPT. It provides instant answers 24/7, reducing support workload while improving customer satisfaction. Businesses get a dedicated help page or can embed the chat directly on their website. The freemium model makes it accessible for small teams and scalable for larger operations.
Key Features
Free Tier
100 FAQs and classic responses at no cost
AI-Powered Responses
Uses ChatGPT for accurate, context-aware answers
Multilingual Support
Create FAQs in multiple languages simultaneously
Pay-Per-Use
Premium plan charges only for actual usage
Embeddable Chat
Integrate directly into websites or use standalone page
Use Cases
Provide 24/7 customer support
Reduce repetitive support queries
Guide citizens through procedures
Multilingual customer interactions
Analyze common customer questions
Pros & Cons
Pros
- True freemium model with no credit card required
- Supports multiple languages for global reach
- Pay-as-you-go pricing eliminates fixed costs
- Easy setup without technical expertise
Cons
- Free plan restricts questions to 20 words
- Processed responses require OpenAI API key
- Limited analytics in free version
Pricing Plans
FREE
monthlyFeatures
- 100 FAQs limit
- 20-word question limit
- 100 classic responses/day
- Basic embedding options
PREMIUM
pay-per-useFeatures
- 10,000 FAQs capacity
- 40-word question limit
- Unlimited classic responses
- GPT-4 processed responses
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What's the difference between CLASSIC and PROCESSED responses?
CLASSIC matches predefined FAQs using GPT-3 embeddings, while PROCESSED uses ChatGPT to generate custom responses based on your FAQs.
Can I use BeeHelp without a website?
Yes, we provide a dedicated help page, but you can also embed the chat widget on your existing site.
Is there a word limit for answers?
Free plan allows 120-word answers, Premium extends to 240 words.
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