How It Works
HelperHat scans your website content to build its knowledge base, providing accurate, human-like responses without manual configuration. When a customer asks a question, the AI responds instantly, and you can step in for complex issues.
Key Features
- One-Line Installation: Copy-paste a single code snippet to integrate with any website platform.
- Auto-Learning Knowledge Base: Continuously updates from your website and uploaded files.
- Human-AI Handoff: Seamlessly switch to live chat when the AI can’t answer.
- Unlimited Team & Conversations: Invite unlimited staff at no extra per-seat cost.
- AI Spam Filtering: Automatically detects and labels spam messages.
- Multilingual Chat Translation: Translates messages between customer and agent languages.
- Mobile Apps: Manage conversations via iOS and Android in addition to the web app.
- Analytics Dashboard: Track AI performance, customer satisfaction, and response times.
Who It's For
Ideal for small businesses, e-commerce stores, and any website owner who wants to provide 24/7 customer support without a large team. Especially beneficial for those using WordPress, Shopify, Wix, or Squarespace.