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BookedSolid

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The complete AI receptionist for healthcare.

5.4k monthly visits
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BookedSolid is an AI-powered receptionist designed for healthcare clinics. It automates patient communication across phone calls, SMS, WhatsApp, email, and web chat, handling bookings, cancellations, rescheduling, FAQs, and outbound reminders. The system integrates directly with practice management software (PMS) such as Cliniko, Nookal, PracSuite, Coreplus, PracticeHub, and ClinicOffice, syncing live schedules and patient records in real time to prevent double-bookings and manual entry. Setup requires no technical knowledge and most clinics go live within 48 hours. BookedSolid operates 24/7 and escalates calls to human staff when needed.

Key Features

  • Multi-channel communication: Handles calls, SMS, WhatsApp, email, and web chat.
  • Automated scheduling: Books, reschedules, and cancels appointments using live calendar data.
  • Outbound communications: Sends appointment reminders, follow-ups, and payment links automatically.
  • Intelligent escalation: Transfers calls or takes detailed messages when human intervention is required.
  • Real-time PMS sync: Updates patient records and schedules without manual input.

Who It’s For

Clinic owners, practice managers, and healthcare providers in physiotherapy, chiropractic, podiatry, osteopathy, audiology, and psychology. Currently serves clinics in the UK, Australia, and New Zealand.

Key Benefits

  • Handles all patient touchpoints automatically across multiple channels
  • Integrates with major PMS systems in real time
  • 24/7 coverage for calls, messages, and bookings
  • Quick setup with no technical knowledge required
tags
HealthcareReceptionistPatient Communication
integrations
clinikonookalpracsuitecorepluspracticehubclinicoffice
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