Clearstep
Guide patients to optimal care while reducing staff workload
Target Audience
- Hospital networks
- Healthcare providers
- Clinical administrators
- Digital health teams
Hashtags
Overview
Clearstep uses AI chatbots to help healthcare organizations manage patient journeys from symptom checks to post-care follow-ups. It reduces administrative tasks by automating appointment scheduling, prescription support, and triage guidance. The system helps hospitals improve patient satisfaction while addressing staff shortages and burnout.
Key Features
Smart Care Routing
Directs patients to appropriate care levels using clinical AI
Symptom Triage
24/7 self-service symptom checks with care recommendations
Automated Requests
Handles prescriptions, insurance checks, and appointment changes
Post-Discharge Support
Monitors patients and manages follow-up communications
Performance Analytics
Tracks patient flow and resource utilization insights
Use Cases
Self-triage common symptoms
Automate appointment scheduling/rescheduling
Process prescription renewal requests
Monitor post-discharge recovery
Reduce call center volume by 30-50%
Pros & Cons
Pros
- Clinically validated algorithms curated by providers
- Seamless integration with EHRs and hospital systems
- 24/7 patient support without additional staff
- Reduces administrative workload by automating routine tasks
Cons
- Requires existing digital infrastructure for full integration
Frequently Asked Questions
How accurate is the symptom checker?
Algorithms were developed with 20,000+ hours of provider input and support 500+ symptoms
Can this work with our existing EHR system?
Yes, Clearstep offers APIs for seamless integration with major healthcare systems
Is this suitable for small clinics?
Trusted by 100+ hospital regions, ideal for medium to large healthcare organizations
Integrations
Reviews for Clearstep
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