mpathic

mpathic is an end-to-end AI safety infrastructure platform that combines domain expertise with purpose-built AI to evaluate and improve the safety of conversational AI models. It serves organizations building AI for high-risk, human-centered applications such as healthcare, mental health, life sciences, and gaming.

Key Features

• Red-Teaming Experts: Access a global pool of thousands of vetted safety experts (mental health professionals, clinicians, doctors) for adversarial testing and benchmarking.
• Human Data & Benchmarking: Generate multi-modal ground-truth datasets, trajectories, annotations, and role-plays tailored to safety requirements.
• Rubrics & Taxonomies: Customizable evaluation frameworks to measure model behavior against safety standards.
• Observing Agent API: Scientifically validated AI models that analyze conversational data to detect and evaluate human risk factors at scale.
• mpathic Studio: A recording and analysis tool for audio/video interactions, providing structured feedback to improve high-risk conversations.

Use Cases

• Red-teaming generative AI models to uncover vulnerabilities in handling sensitive topics.
• Benchmarking model safety against domain-specific datasets.
• Monitoring clinical trial conversations for consistency and safety.
• Ensuring conversational AI agents adhere to therapeutic protocols like motivational interviewing.

Who It’s For

• AI builders developing models that interact with people in sensitive contexts.
• Life sciences companies needing to monitor patient interactions.
• Healthcare organizations requiring validated safety assessments.
• Gaming companies targeting safe interactions for younger audiences.

Key Benefits

• Access to one of the largest pools of vetted safety experts for red teaming
• Scientifically validated observing agents for conversational analysis
• End-to-end coverage from policy development to real-time feedback loops
• Specialized for high-risk, human-centered domains like healthcare and gaming