KAI Conversations

KAI Conversations is a conversation intelligence platform for the life sciences industry. It uses AI to analyze healthcare interactions, helping pharma companies improve field force impact, sharpen customer insights, and accelerate brand performance. The platform is designed for pharma commercial teams, medical teams, and healthcare organizations such as the NHS.

Key Features

• KAI Grow: Maximize the impact of every conversation.
• KAI Compass: Develop world-class coaching cultures.
• KAI Connect: Navigate brand performance in real time.

The platform analyzes over 200,000 data points per conversation, supports 57 languages, and covers 15 therapy areas. More than 40,000 conversations have been analyzed to date.

Use Cases

• Strengthening field force impact and customer insights.
• Improving sales interactions and coaching effectiveness.
• Enhancing patient experiences and outcomes through better HCP engagement.

KAI is used by many of the world's top 20 pharma organizations and the NHS, with testimonials highlighting depth of data, agility, and time and cost savings.

Key Benefits

• Deep data analysis with 200,000 data points per conversation
• Supports 57 languages and 15 therapy areas
• Real-time insights for brand performance and coaching
• Used by top pharma organizations and the NHS