Cloodot is an enterprise-grade Conversational AI platform that functions as an AI-powered inbox for 24/7 support and sales. Built on large language models, it goes beyond basic chatbots by understanding customer intent, reasoning in context, and taking real-time actions such as updating CRMs, booking appointments, or escalating complex issues to human agents.
Key Features
- Unified AI Inbox: Manage all customer conversations from chat, WhatsApp, Facebook Messenger, and more in one place.
- Intelligent Actions: Automate workflows like data extraction, labeling, and follow-ups; build custom actions via API.
- No-Code Setup: Train agents using documents, websites, or plain language; deploy in minutes.
- Omnichannel & Multilingual: Supports 80+ languages and popular messaging platforms.
- Dynamic Flow: Context-aware conversations with personalized product recommendations and adaptive routing.
Use Cases
- Sales Engagement: Qualify leads, recommend products, and close deals automatically.
- Customer Support: Handle common queries, provide order updates, and escalate only when needed.
- Workflow Automation: Auto-extract customer data, sync with CRMs, and trigger custom business processes.
Who It’s For
Cloodot serves businesses of all sizes—from small e-commerce stores to global enterprises—seeking to scale support, improve conversion rates, and reduce manual workload.
Key Benefits
- 24/7 AI agent handles support and sales queries
- No-code setup with easy training
- Omnichannel deployment on WhatsApp, Messenger, etc.
- Integrates with CRMs and e-commerce tools