Cognova
Automate customer conversations across Instagram and websites
Target Audience
- E-commerce businesses
- Small business owners
- Social media managers
Hashtags
Overview
Cognova lets businesses create AI sales agents that handle customer inquiries 24/7. Set up custom AI helpers in minutes to answer questions on Instagram and your website. Track performance and optimize responses through real-time analytics.
Key Features
AI Sales Agents
Customizable virtual reps that chat like your business
Instagram Integration
24/7 automated responses for DMs and comments
Chat Links
Shareable URLs for multiple platforms
Product Catalog
Real-time product info in conversations
Multi-Agents
Manage separate AI reps for different products
Use Cases
Handle Instagram customer inquiries
Provide website chat support
Share product info automatically
Convert sales through AI conversations
Pros & Cons
Pros
- 24/7 customer support automation
- Instagram + web chat integration
- No coding required for setup
- Real-time performance analytics
Cons
- Limited to Instagram/WhatsApp platforms
- May require training for complex product catalogs
Integrations
Reviews for Cognova
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