CoxPost
Automate social media management and customer interactions across platforms
Target Audience
- Small business owners
- Digital marketing agencies
- Freelance social media managers
- Service-based businesses (salons, gyms, restaurants)
Hashtags
Overview
CoxPost helps businesses manage all their social media and customer communication from one dashboard. Schedule posts across Facebook, Instagram, and Google My Business while using AI chatbots to handle customer inquiries 24/7. It also includes email/SMS marketing tools and e-commerce integrations to help businesses sell directly through social platforms.
Key Features
AI Chatbots
Drag-and-drop builder for Messenger/Instagram customer service
Multi-Platform Scheduling
Auto-post to 8+ platforms including Google My Business
Comment Automation
Auto-reply to comments with keyword-based triggers
E-Commerce Integration
Sell products via Messenger/Instagram/WooCommerce
Review Management
Auto-respond to Google My Business reviews
Use Cases
Manage gym class bookings via chatbot
Handle restaurant reservations through Instagram
Automate salon appointment reminders
Run Messenger-based product stores
Schedule multi-location Google My Business posts
Pros & Cons
Pros
- All-in-one platform for social media + messaging + e-commerce
- Official API integrations with major platforms
- Supports multi-location business management
- Includes abandoned cart recovery for WooCommerce
Cons
- Steep learning curve for non-technical users
- Agency plan pricing ($790/mo) may be prohibitive
- Limited Instagram Stories automation due to API restrictions
Pricing Plans
Small Business
monthlyFeatures
- 1 Facebook account
- 250 monthly posts
- Basic chatbot builder
- WooCommerce integration
Agency
monthlyFeatures
- 100 social accounts
- Unlimited posting
- Advanced automation campaigns
- 5000 monthly SMS/email broadcasts
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Which platforms does CoxPost support?
Facebook pages/groups, Instagram Business, LinkedIn, Google My Business, YouTube, and WordPress
Can I schedule Instagram Reels?
Yes, supports Reels/YouTube Shorts/Facebook Carousels via official APIs
What payment methods are accepted?
Credit cards via Paddle/PayPro Global, PayPal, with annual discounts available
Do you offer non-profit discounts?
Yes - 50% discount for registered non-profits with valid documentation
How are refunds handled?
14-day full refund window, pro-rated refunds after that period
Integrations
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