Crafter.ai

Crafter.ai is an AI agents building platform designed for small and medium-sized enterprises. It enables the creation of custom AI agents without requiring code or complex prompts. The platform combines Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and a Conversation Designer to manage conversation flows and orchestrate between specialized agents. It supports multi-language responses and integrates with various systems via RESTful APIs, including WhatsApp, Web, Facebook Messenger, CRM, ERP, and ecommerce platforms. Key features include an analytics dashboard for monitoring performance, a human-in-the-loop handover system for operator intervention, and predictive analysis for personalized messaging. The platform aims to reduce contact center costs by up to 70%, training costs by 60%, increase digital sales conversion rates by 23%, and improve marketing campaign redemption by 19%.

Key Benefits

• No-code development
• No prompt engineering required
• Multi-language support
• Human-in-the-loop handover