Crafter.ai
Build custom AI agents for customer service and sales automation
Target Audience
- Small-medium business customer service teams
- Digital sales and marketing departments
- HR departments needing employee training solutions
Hashtags
Overview
Crafter.ai lets small businesses create specialized AI chatbots without coding. It combines language models with your company data to handle customer service, sales, and employee training. The platform helps reduce contact center costs by 70% while improving customer engagement across multiple channels.
Key Features
No-Code Platform
Create AI agents without programming or prompt engineering
RAG Integration
Answers questions using your company documents and data
Predictive Analysis
Adapts messages to individual customer profiles automatically
Omnichannel Deployment
Works on WhatsApp, web, Facebook Messenger, and CRMs
Human-in-the-Loop
Seamlessly transfers complex issues to human operators
Use Cases
Automate customer support interactions
Boost sales conversion rates
Train employees with AI guidance
Optimize marketing campaign targeting
Pros & Cons
Pros
- Reduces contact center costs by up to 70%
- No technical skills required for setup
- Works across multiple communication channels
- Maintains human oversight for complex issues
Cons
- Primarily focused on SMEs (may lack enterprise features)
- Requires API integration for full functionality
Integrations
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