HeiChat

HeiChat is an AI commerce concierge for ecommerce stores. It helps merchants resolve buyer hesitation by answering product questions, recommending items, and providing 24/7 support. The tool is designed to integrate seamlessly with Shopify as the primary platform, with additional support for WooCommerce and custom websites. It supports over 70 languages and can be set up in three steps without coding.

Key Features

• Always-on product answers: Handles shipping, sizing, stock, policy, and product discovery questions.
• Shopify-first deployment: Native Shopify app with website and WooCommerce options.
• Multilingual by default: Responses adapt to the customer's language, grounded in store data.
• Operational insight: Tracks common customer questions and conversion blockers.

Who It’s For

Ecommerce store owners and Shopify merchants who want to reduce support workload and improve conversion rates without adding a noisy widget to their storefront.