HeiChat
Automate customer service and boost sales with AI-powered e-commerce chat
Target Audience
- Shopify store owners
- E-commerce managers
- Small business operators
- Multilingual online retailers
Hashtags
Overview
HeiChat is an AI chatbot plugin that helps online stores provide 24/7 customer support and personalized shopping experiences. It uses advanced AI models like GPT-4 to answer questions, recommend products, and handle order tracking in 90+ languages. E-commerce businesses can reduce support workload while increasing conversions through natural conversation flows.
Key Features
Multilingual Support
Answers customer queries in 90+ languages automatically
Product Recommendations
Suggests up to 20,000 store products during conversations
GPT-4 Integration
Advanced AI models for human-like conversation quality
No-Code Setup
Install in minutes without technical expertise
Sales Analytics
Tracks chatbot-generated revenue and customer insights
Use Cases
Answer customer FAQs 24/7
Recommend products based on customer preferences
Provide real-time order tracking updates
Serve global customers in native languages
Generate sales through conversational commerce
Pros & Cons
Pros
- Direct Shopify integration with specialized features
- Proven revenue generation through testimonials
- Continuous AI learning from customer interactions
- 3-day free trial for all paid plans
Cons
- Advanced GPT-4 access requires Pro plan ($69.9/month)
- Limited customization for non-Shopify websites
- Token limits may restrict high-volume stores
Pricing Plans
Free
monthlyFeatures
- 70 language support
- 500 product recommendations
- 100 knowledge base entries
- 100,000 tokens/month
Pro
monthlyFeatures
- GPT-4 model access
- 3,000 product recommendations
- 1,000 knowledge base entries
- 16.5M tokens/month
Pro Max
monthlyFeatures
- 20,000 product recommendations
- 3,000 knowledge base entries
- 80M tokens/month
- Early feature access
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can I customize the chatbot's responses?
Yes, you can train the AI by creating corrections and suggesting preferred answers for specific questions.
How does data security work?
All data is stored securely on Amazon Web Services servers with full confidentiality.
Can I use HeiChat on non-Shopify websites?
Yes, the website version works on any platform through manual code installation or WordPress/WooCommerce plugins.
Integrations
Reviews for HeiChat
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