Transform unstructured feedback into actionable product insights
Monterey AI (now part of Reforge) helps product teams make sense of customer feedback from emails, support tickets, chats, and other sources. It uses AI to automatically categorize issues, spot trends, and prioritize fixes that impact revenue. Teams get real-time insights without manual data wrangling, letting them focus on building better products.
Automatically categorizes feedback into bugs, feature requests, etc
Shows dollar value at risk for each customer issue
Processes data from Zendesk, Discord, emails, and more
Flags urgent issues affecting multiple users immediately
Yes, the system automatically triages and analyzes large datasets, though some users reported issues with 12MB+ files in specific browsers
Works with common platforms like Zendesk, Slack, and Discord through native integrations
This tool is best for:
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Monterey AI can be integrated with these apps and services:
Recent data shows that Monterey AI has 16.6K monthly visits (8.3% increase from the previous month), 52.0% bounce rate, and average 1.64 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 52% of total traffic. SEO performance is shown by 5 tracked keywords, with "monterey ai" being the top-performing keyword with 270 monthly searches. See below for more info.
Monthly Visits
16.6K
Pages per Visit
1.64
Bounce Rate
52.0%
Average Time on Site
1m 20s
| SEO Keyword | Volume | CPC |
|---|---|---|
| monterey ai | 270 | $14.75 |
| consumer insights project walkthrough | 150 | - |
| genai text analysis | 110 | - |
| monterey ai reforge | 70 | - |
| monterey (reforge) | 60 | - |
| Source | Traffic Share |
|---|---|
| Direct | 43% |
| Search | 40% |
| Social | 7% |
| Referrals | 9% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 52% |
 | 18% |
 | 17% |
 | 9% |
 | 4% |
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