Olvy
Transform customer feedback into actionable insights with AI
Target Audience
- Product Managers
- Customer Success Teams
- SaaS Companies
- Product-Led Growth Teams
Hashtags
Overview
Olvy helps teams centralize customer feedback from multiple channels like surveys, support tickets, and app stores into one workspace. Its AI automatically analyzes patterns and sentiment to surface key insights, saving hours of manual analysis. Teams can prioritize product improvements and track impact through automated changelogs and feedback loops.
Key Features
Unified Feedback Hub
Aggregate feedback from 15+ channels into one workspace
AI Summaries
Automatically detect trends and sentiment in feedback
Smart Prioritization
Identify most impactful feature requests using AI
Changelog Automation
Create update announcements from resolved feedback
Use Cases
Analyze user feedback from multiple sources
Automate product changelog creation
Prioritize feature requests using AI
Track customer support ticket trends
Centralize app store reviews & social feedback
Pros & Cons
Pros
- Reduces feedback analysis time from hours to minutes
- Integrates with popular tools like Slack and Zendesk
- Automatically surfaces recurring customer pain points
- Maintains customer engagement through changelog updates
Cons
- Primarily focused on product teams - less suitable for other departments
- Requires initial setup for multi-channel integration
Frequently Asked Questions
Where does Olvy collect feedback from?
Collects from surveys, support tickets, app stores, social media, and communication platforms like Slack/Discord
How does AI help with feedback analysis?
Automatically categorizes feedback, detects sentiment, and creates executive summaries
Can I share updates with users?
Yes, automated changelogs keep users informed about implemented feedback
Integrations
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