Automate complex customer support across multiple channels with precision
Open is an AI-powered tool that handles customer inquiries on web, email, phone, SMS, and WhatsApp, automating up to 67% of support tasks. It reduces costs and improves satisfaction by providing human-like, empathetic responses. The AI is easily trainable and integrates seamlessly with existing systems, making it ideal for businesses scaling their support.
Handles support across web, email, phone, SMS, and WhatsApp
Performs complex backend tasks to resolve user issues automatically
Easily train AI with over 27 knowledge sources for accuracy
Provides human-like, empathetic interactions that delight customers
Plugs into existing help desks with no operational changes
Web, Email, Phone, SMS, WhatsApp, Slack and more.
Yes, it takes complex actions like backend tasks and resolves user issues.
Yes, it can be trained with over 27 knowledge sources.
It plugs and plays with no operational changes, working with cases, chat, and data.
This tool is best for:
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Open can be integrated with these apps and services:
Recent data shows that Open has 6.4K monthly visits (18.2% increase from the previous month), 44.0% bounce rate, and average 1.53 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 57% of total traffic. SEO performance is shown by 5 tracked keywords, with "open cx" being the top-performing keyword with 300 monthly searches. See below for more info.
Monthly Visits
6.4K
Pages per Visit
1.53
Bounce Rate
44.0%
Average Time on Site
24s
| SEO Keyword | Volume | CPC |
|---|---|---|
| open cx | 300 | - |
| open cx llogin | 40 | - |
| opencx | 120 | - |
| opencx login | 50 | - |
| ما أسعار الباقات وما هي الباقات المتوفرة لديكم ؟ wafeq | 80 | - |
| Source | Traffic Share |
|---|---|
| Direct | 55% |
| Search | 26% |
| Social | 10% |
| Referrals | 8% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 57% |
 | 13% |
 | 11% |
 | 8% |
 | 7% |
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