Quickchat AI

Quickchat AI is a platform for building AI agents that handle customer support and sales tasks. The agents read documentation, take actions (e.g., process refunds, check order status), and operate across websites, helpdesks, and messaging apps. They deliver grounded answers with full traceability, using proprietary RAG and reranking systems to improve accuracy and resolution rates.

Key Features

• Proprietary RAG & Reranking: Ensures answers stay grounded in provided knowledge, increasing resolution rates by over 10%.
• Full Traceability: Every response is traceable to source documents and actions.
• Multi-channel Support: Works across websites, helpdesks, and messaging apps.
• Action Execution: Agents can call APIs (e.g., Shopify, Stripe) to complete tasks like refunds.
• Enterprise-ready: GDPR compliant, privacy by default, no LLM training on customer data, no data sharing.

Use Cases

• Customer Support: Automate refunds, order inquiries, policy verification, and more.
• Sales: Engage prospects, answer product questions, and guide through purchasing.

Who It’s For

• Customer support teams looking to reduce workload and improve resolution rates.
• Sales teams wanting to automate lead qualification and responses.
• Enterprises requiring secure, compliant, and traceable AI solutions.

Key Benefits

• Higher resolution rates with proprietary RAG and reranking
• Grounded answers with full traceability
• Scalable and predictable pricing at $0.50 per resolution
• Enterprise-ready with GDPR compliance and privacy by default