Ribbo
Automate customer support with AI trained on your business data
Target Audience
- Small business owners
- Customer support teams
- E-commerce businesses
Overview
Ribbo combines ChatGPT with your company's knowledge base to handle customer inquiries automatically. It learns from your website content, support history, and documents to provide instant answers that match your brand's voice. Reduces support costs while keeping customers happy with 24/7 availability.
Key Features
Custom Data Training
Learns from your documents, websites, and chat history
Live Chat Integration
Embeds directly into websites as customizable widget
Human Handoff
Seamlessly transfers complex issues to live agents
Multilingual Support
Processes queries in multiple languages simultaneously
Real-Time Correction
Edit wrong answers to improve future interactions
Use Cases
Provide 24/7 automated customer support
Handle repetitive support inquiries
Answer customers in multiple languages
Maintain brand-consistent communication
Reduce customer service operational costs
Pros & Cons
Pros
- 24/7 availability without human oversight
- No-code setup with instant website integration
- Customizable branding and response style
- Free plan available for testing
Cons
- Limited to GPT-3.5/GPT-4 models currently
- Requires quality data input for best results
- Primarily optimized for small/midsize businesses
Pricing Plans
Free
Features
- Test core functionality
- Basic customization
- Limited query capacity
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What data can I use to train Ribbo?
You can upload PDFs, Word docs, websites, chat logs, spreadsheets, and presentations in any language.
Can I prevent inaccurate responses?
Yes, you can edit incorrect answers and set custom restrictions to control responses.
Which AI models does Ribbo use?
Currently supports GPT-3.5 and GPT-4, with more models coming soon.
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