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Sentavis

Transform customer feedback into actionable business insights

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Sentavis

Target Audience

  • Small business owners
  • Customer support managers
  • Social media teams

Hashtags

#CustomerFeedback#ReviewManagement

Overview

Sentavis helps businesses understand customer emotions and trends across all their review platforms.\nAggregates feedback from social media and review sites into one dashboard with AI-powered recommendations to improve operations.

Key Features

1

Unified Dashboard

Centralizes all customer feedback sources in one view

2

Sentiment Analysis

Detects emotional tone in reviews using NLP technology

3

Trend Tracking

Identifies emerging patterns in real-time feedback

4

AI Recommendations

Suggests concrete business improvements automatically

5

Direct Response

Generates reply suggestions for customer interactions

Use Cases

💌

Respond to social media complaints

📈

Track product sentiment trends

🔔

Monitor review site alerts

📊

Generate customer experience reports

Pros & Cons

Pros

  • Centralizes scattered feedback sources
  • Provides real-time sentiment analysis
  • Offers concrete improvement suggestions
  • Scalable for businesses of any size

Cons

    Frequently Asked Questions

    What is Sentavis?

    AI-powered tool that analyzes customer feedback across platforms to provide business insights

    When will Sentavis launch?

    Currently in development - users can subscribe for launch notifications

    Can Sentavis handle multiple business locations?

    Yes, designed to scale for both small businesses and multi-location enterprises

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