SugarCRM

Automate customer relationship management across sales and service teams

Monthly Visits: 174.1K
Tiered
API Available
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SugarCRM

What is SugarCRM?

SugarCRM helps businesses manage customer interactions through a unified platform. It automates sales pipelines, marketing campaigns, and customer service workflows. The system provides actionable insights to improve team alignment and customer experiences.

Key Features of SugarCRM

  1. 1

    AI Insights

    Delivers predictive analytics and machine learning recommendations

  2. 2

    No-Code Customization

    Adapt platform without IT help using drag-and-drop tools

  3. 3

    Cross-Team Automation

    Syncs sales, marketing, and service workflows seamlessly

  4. 4

    App Marketplace

    Connect to 100+ business tools via pre-built integrations

SugarCRM AI Tool Use Cases

  • πŸ“ˆ
    Manage sales pipelines and forecasts
  • πŸ“§
    Automate email marketing campaigns
  • πŸ›ŽοΈ
    Track customer service tickets
  • πŸ”—
    Sync data across departments

FAQs from SugarCRM

Does SugarCRM use artificial intelligence?

Yes, it offers AI/ML-driven insights and predictive analytics through its Intelligence module

Can non-technical users customize the platform?

Yes, through no-code configuration and drag-and-drop tools

Does it integrate with other business software?

Yes, via 100+ pre-built connectors in the App Marketplace

Pros & Cons of SugarCRM

Pros (4)

  • Highly customizable to specific business needs
  • Strong AI-driven predictive analytics
  • End-to-end automation across departments
  • Enterprise-grade security certifications

Cons (3)

  • May be complex for very small businesses
  • Pricing requires direct consultation
  • Advanced features need technical configuration

SugarCRM's Pricing Plans

Sugar Sell

monthly/annual
Custom Quote

Features

  • Sales automation
  • AI forecasting
  • Pipeline management

Sugar Serve

monthly/annual
Custom Quote

Features

  • Case management
  • SLA tracking
  • Knowledge base

Enterprise

annual
Custom Quote

Features

  • Full platform access
  • Premium support
  • Custom integrations
For the latest pricing info, pleaseΒ visit the official website

More Info About SugarCRM

Who is using sugarcrm?

This tool is best for:

  1. Sales teams
  2. Customer service managers
  3. Marketing professionals

SugarCRM's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Integrate SugarCRM With These Apps

SugarCRM can be integrated with these apps and services:

  • Google Workspace
  • Microsoft 365

SugarCRM Social Media

Visit SugarCRM on social media to stay updated with the latest news and features.

Website Analytics of SugarCRM

SugarCRM Website Traffic & SEO Analysis:

Recent data shows that SugarCRM has 174.1K monthly visits (16.5% increase from the previous month), 43.0% bounce rate, and average 3.78 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 19% of total traffic. SEO performance is shown by 5 tracked keywords, with "sugarcrm" being the top-performing keyword with 8.0K monthly searches. See below for more info.

Monthly Visits

174.1K

(+16.5%)

Pages per Visit

3.78

Bounce Rate

43.0%

Average Time on Site

1m 38s

Traffic Trend(Apr 2025 - Oct 2025)

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Top Keywords

SEO KeywordVolumeCPC
sugarcrm
8.0K$13.03
sugar crm
6.4K$13.46
sugar portal
1.3K-
sugar crm custom file module
380-
phone systems for sugarcrm not requiring plugins
270-

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
39%
Search
44%
Social
3%
Referrals
9%
Paid Referrals
5%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States19%
Italy17%
Austria9%
United Kingdom6%
Germany5%
Analytics data is estimated (from third-party analytics providers) and for reference only.

πŸš€ SugarCRM Launch Badge

Promote your Toolbit Launch by using the badge on your website. It can be inserted on your home page or footer easily.

How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

ToolBit badge

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