ThumbsUp
Transform user feedback into actionable product insights
Target Audience
- Product managers
- Startup founders
- Customer support teams
- SaaS companies
Hashtags
Overview
ThumbsUp helps teams collect and analyze user feedback in one centralized platform. It uses AI to reveal customer sentiments, track keyword trends, and suggest improvements - turning raw feedback into clear product direction. Perfect for teams wanting to make data-driven decisions without complex analytics tools.
Key Features
Feedback Boards
Centralized space for users to submit and discuss feedback
Sentiment Analysis
Automatically detects user emotions in feedback
Keyword Trends
Tracks emerging topics in customer conversations
AI Suggestions
Generates data-backed improvement recommendations
Brand Customization
White-label portal matching your company's branding
Use Cases
Collect product feedback from users
Analyze customer sentiment trends
Track emerging feature requests
Prioritize product improvements
Pros & Cons
Pros
- Free forever plan for small teams
- AI-powered insights save analysis time
- All-in-one feedback management
- Brandable portal maintains company identity
Cons
- Starter plan limited to 1 admin
- Advanced features require Pro plan
Pricing Plans
Starter
monthlyFeatures
- Unlimited feedback responses
- 1 admin account
- Basic analytics reports
- Brand customization
Pro
monthlyFeatures
- Everything in Starter
- Up to 5 admins
- Priority feature access
- Team collaboration features
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What's included in the free plan?
The Starter plan includes unlimited feedback responses, basic analytics, and branding customization for 1 admin user.
How does AI improve feedback analysis?
The system automatically suggests improvements and highlights trends using sentiment analysis and keyword tracking.
Can multiple team members access the data?
The Pro plan supports up to 5 admins, while Enterprise offers custom team sizes.
Reviews for ThumbsUp
Alternatives of ThumbsUp
Simplify customer review analysis with AI-powered insights
Automate customer feedback analysis to prioritize product improvements
Automate customer feedback collection and analysis with AI insights
Transform customer feedback into product growth
Automate customer feedback analysis and product insights generation
Analyze customer feedback to improve business reputation and growth