UChat
Automate customer interactions across 12+ channels without coding
Target Audience
- Small business owners
- Customer support teams
- Ecommerce managers
Hashtags
Overview
UChat lets businesses create AI-powered chatbots that handle customer service, sales, and marketing 24/7. No coding required - build conversation flows visually and deploy across WhatsApp, Instagram, Facebook Messenger, and more. Includes built-in ecommerce features and connects to 50+ popular business tools.
Key Features
Omni-channel deployment
Deploy chatbots across 12+ messaging platforms simultaneously
Visual builder
Drag-and-drop interface for creating conversation flows
AI integration
Connect to ChatGPT/Dialogflow for smart responses
Ecommerce tools
Handle product searches and checkout within chat
Central inbox
Manage all conversations across channels in one place
Use Cases
Automate customer support FAQs
Process orders via chat
Generate & qualify leads
Run marketing campaigns
Notify human agents for complex issues
Pros & Cons
Pros
- True omnichannel deployment (rare in SMB tools)
- Built-in ecommerce functionality
- 50+ third-party integrations
- Human-agent handoff capabilities
Cons
- Steep learning curve for advanced automation
- Limited customization of chat interfaces
Frequently Asked Questions
Can I use UChat without coding experience?
Yes, UChat is designed as a no-code platform with visual drag-and-drop interface
How many channels can I deploy my chatbot to?
Supports 12+ channels including WhatsApp, Facebook Messenger, and SMS
Does UChat support human agent handoff?
Yes, includes seamless transfer to live agents with notifications
Integrations
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