Webapi.ai
Automate customer interactions using AI agents
Target Audience
- Customer support teams
- SaaS companies
- Enterprise developers
Hashtags
Overview
Webapi.ai helps businesses handle customer support through AI agents that answer questions, collect data, and connect to your existing systems. It works across websites, messaging apps, and SMS to automate conversations while maintaining human-like interactions.
Key Features
Document Intelligence
Analyze PDFs, websites, and help center articles for answers
Scenario Builder
Create multi-step conversation flows with API actions
API Integrations
Connect booking systems, CRMs, and productivity tools
Omnichannel Support
Deploy chatbots on WhatsApp, SMS, Telegram, and websites
Custom AI Pipelines
Integrate your own machine learning models
Use Cases
Handle FAQ conversations
Process order status changes
Qualify sales leads
Reset customer passwords
Manage Telegram channel queries
Pros & Cons
Pros
- Flexible API integrations for custom workflows
- Multi-channel deployment options
- No-code scenario builder for conversations
- Usage-based pricing for scalability
Cons
- Steep learning curve for complex automations
- Document limits in lower-tier plans (500 max)
Pricing Plans
Trial Plan
14 daysFeatures
- 1 administrator
- 500 article views
- Basic analytics
Basic
per 100 responsesFeatures
- $5 free credits
- 10,000 word limit
- 500 document capacity
Complete care
monthlyFeatures
- Unlimited documents
- Personalized RAG strategy
- Priority support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Is there a free trial?
Yes, 14-day trial with 500 article views included
Can I use my own AI models?
Yes, through custom pipeline integration
Which messaging channels are supported?
WhatsApp, Telegram, SMS, Facebook Messenger, and websites
Integrations
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Automate multi-platform customer support with AI-powered chatbots