Fini
Resolve 70% of customer support queries with AI agents
Target Audience
- Customer support teams
- E-commerce companies
- Fintech organizations
- Enterprise IT departments
Hashtags
Overview
Fini provides enterprise-grade AI agents that automatically handle customer support inquiries. It integrates seamlessly with existing platforms like Zendesk and Intercom to reduce team workload while maintaining 24/7 service quality.
Key Features
70% Query Resolution
Automatically handles majority of support inquiries without human intervention
System Integrations
Works with Zendesk, Salesforce, and Intercom for seamless handoffs
Enterprise Security
SOC 2 Type II and GDPR compliant data protection
24/7 Availability
Provides round-the-clock customer support coverage
Quick Setup
7-day integration timeline for rapid deployment
Use Cases
Automate e-commerce customer service
Handle fintech support requests
Provide 24/7 FAQ assistance
Manage routine ticket escalation
Pros & Cons
Pros
- Reduces human agent workload significantly
- Enterprise-grade security certifications
- Seamless integration with popular CRM platforms
- Proven retention and revenue improvements
Cons
- Primarily designed for enterprise-scale operations
- Limited mobile app availability
Frequently Asked Questions
How long does setup take?
Typical integration completes within 7 days
Is my data secure?
Yes, we maintain SOC 2 Type II and GDPR compliance
Can it handle complex queries?
Resolves 70% automatically, escalates others to human agents
Integrations
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