Toolbit.ai
Toolbit.ai

Intercom

Resolve customer inquiries instantly with AI-powered support

Monthly Visits: 4.4M
Tiered + Usage-Based
API Available
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Intercom

What is Intercom?

Intercom's AI agent, Fin, provides instant customer support by resolving up to 54% of inquiries automatically. It combines AI with human-like interactions to maintain your brand's tone and policies. The platform offers tools for agents to boost efficiency and leaders to gain insights.

Key Features of Intercom

  1. 1

    AI Agent

    Resolves 54% of support queries automatically with human-quality service

  2. 2

    Tone Customization

    Maintains brand voice and follows company policies in interactions

  3. 3

    Agent Copilot

    Provides real-time AI assistance for support staff during conversations

  4. 4

    Workflow Automation

    Visual builder for creating no-code support process automations

  5. 5

    Omnichannel Support

    Engages customers across messaging, email, and help centers

Intercom AI Tool Use Cases

  • 🤖
    Automate frontline customer support
  • 🛠️
    Resolve complex support tickets
  • 📊
    Generate AI-powered performance insights
  • 📱
    Engage customers across multiple channels

Pros & Cons of Intercom

Pros (4)

  • Resolves majority of support queries automatically
  • Maintains brand voice and policies in AI interactions
  • Integrated platform for agents, customers, and leaders
  • Over 450 third-party app integrations

Cons (2)

  • Complex pricing model with per-resolution fees
  • Requires setup to optimize AI behavior and knowledge

Intercom's Pricing Plans

Fin AI Agent + Customer Service Platform

monthly
$29/seat

Features

  • AI Agent (Fin)
  • Omnichannel support
  • Help Center
  • AI Insights & Reporting
  • 450+ app integrations
For the latest pricing info, please visit the official website

More Info About Intercom

Who is using intercom?

This tool is best for:

  1. Customer support teams
  2. Support team leaders
  3. E-commerce businesses
  4. SaaS companies

Intercom's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Website Analytics of Intercom

Intercom Website Traffic & SEO Analysis:

Recent data shows that Intercom has 4.4M monthly visits (14.3% increase from the previous month), 25.0% bounce rate, and average 17.44 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by United States contributing 33% of total traffic. SEO performance is shown by 5 tracked keywords, with "intercom" being the top-performing keyword with 199.7K monthly searches. See below for more info.

Monthly Visits

4.4M

(+14.3%)

Pages per Visit

17.44

Bounce Rate

25.0%

Average Time on Site

19m 37s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
intercom
199.7K$5.86
intercom pricing
11.2K$14.48
intercom careers
5.3K$1.49
intercin
14.1K$6.81
intercom help center
4.0K$4.39

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
75%
Search
20%
Referrals
5%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 5 countries

Country NameTraffic Share
United States33%
United Kingdom7%
Brazil5%
India5%
Netherlands4%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Intercom Launch Badge

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How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

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