Yobi
Unify customer communications with AI-powered assistance
Target Audience
- Small business owners
- Dental/medical practices
- Customer support teams
- Educational institutions
Hashtags
Overview
Yobi centralizes all your business communications (calls, texts, social media) into one smart inbox powered by customizable AI teammates. Train your AI assistant using your documents and workflows to handle customer interactions 24/7 while maintaining your brand voice.
Key Features
Live Transcription
Real-time call transcripts with proactive intervention capabilities
Sentiment Analysis
Tracks customer tone during calls using NLP
Co-pilot Mode
AI suggests responses while humans retain control
Voice Cloning
Replicates human voices for natural AI calls
Multi-Platform Sync
Connects to 30+ tools like HubSpot and Slack
Use Cases
Handle customer service calls via AI
Manage SMS/MMS business communications
Automate social media responses
Sync CRM data across platforms
Conduct voice marketing campaigns
Pros & Cons
Pros
- Unified inbox for all communication channels
- Human-AI collaboration with control modes
- Voice cloning for brand consistency
- Extensive third-party integrations
Cons
- Requires initial setup/training investment
- Limited pricing transparency during waitlist phase
Frequently Asked Questions
Can Yobi completely replace human staff?
No - Yobi augments human teams through collaboration modes rather than replacing them
How does voice cloning work?
Yobi can replicate voices to make AI calls sound like specific human team members
What CRM integrations are available?
Integrates with HubSpot, Salesforce, Pipedrive and 30+ other business tools
Integrations
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