EBI.AI
Automate customer service with AI-powered assistants
Target Audience
- Customer support managers
- E-commerce businesses
- Local government agencies
- Service industry enterprises
Hashtags
Overview
EBI.AI helps businesses deploy AI assistants that handle customer inquiries 24/7, reducing support costs while improving satisfaction. The platform offers quick setup with pre-built templates and integrates with popular business tools. Trusted by over 12,000 companies, it aims to scale support operations without hiring more staff.
Key Features
Quick Launch
Deploy AI assistants in 10-15 minutes
Human-in-the-loop
Seamlessly transfer complex issues to human agents
Multi-Platform Integration
Connect with Hubspot, Zendesk, and Jira
Security Compliance
GDPR-ready with enterprise-grade security
Live Chat
Unlimited agent seats for human handoffs
Use Cases
Reduce customer call volumes
Scale 24/7 support operations
Improve CSAT/NPS scores
Manage multiple AI assistants
Automate business workflows
Pros & Cons
Pros
- Proven 533% ROI in case studies
- No-code platform with enterprise-grade security
- 30-day free trial with no credit card
- Industry-specific templates for retail, travel, etc.
Cons
- Primarily focused on UK/European markets
- Requires initial setup for system integrations
- Advanced features may need managed services
Frequently Asked Questions
How quickly can I launch an AI assistant?
You can deploy your first AI assistant in 10-15 minutes using pre-built templates
What ROI can I expect?
Case studies show up to 533% ROI within 6 months through reduced support costs
Is my data secure?
Yes - enterprise-grade security with GDPR compliance and ISO certifications
Integrations
Reviews for EBI.AI
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