Ambit

Ambit is an AI-powered conversational assistant that transforms your existing content into intelligent, outcome-driven chat experiences. It uses Retrieval Augmented Generation (RAG) to ensure answers are based solely on your trusted resources like web pages, PDFs, and manuals. You can customize the agent’s name, persona, and branding to match your company, and deploy it on your website and other channels. Ambit’s scripted guidance allows you to direct conversations toward specific actions such as bookings, purchases, or support resolutions. It provides 24/7 customer engagement, seamlessly handing over to human agents when needed. Use cases include customer service, internal comms, e-commerce, and member engagement. The platform also offers sentiment tracking, NPS, and feedback loops to unlock customer insights.

Key Benefits

• Uses your own content to ensure accurate, on-brand answers
• Available 24/7 to capture every customer opportunity
• Customizable persona and branding
• Guides conversations to tangible outcomes like bookings or sales